Khali Chha

Privacy Policy

Last updated: 29 September 2026

This policy explains what information Khali Chha Pvt. Ltd. ("Khali Chha", "we", "us") collects when you use khalichha.com, why we collect it, and the choices you have. We keep it simple and only collect what we need to run the website.

1. What we collect

Account details: your name, username, email address, phone number and, if you add one, a profile photo.
Listings: everything you add to a property listing – address, rent, description, photos and contact number.
Messages: the messages you send to other users through Khali Chha, and phone numbers you choose to share in a chat.
Reports: when you report a listing or a chat, the reason, your note and (if you give it) your contact details.
Email subscription: your email address and the city you choose, if you subscribe to our monthly email.
Technical information: your IP address, browser type, the pages you visit and when – collected automatically by our server to keep the site working and safe.

2. How we use it

To run your account and show your listings to renters.
To deliver messages between renters and owners, and to email you when you get a new message (you can turn this off).
To send account emails you need, such as email confirmation and password reset.
To send our monthly email with new rentals and occasional offers or festival greetings – only if you have an account or subscribed, and you can unsubscribe at any time with one click.
To prevent fraud, spam and fake listings, and to check reports.
To understand how the website is used so we can improve it.

We do not sell your personal information to anyone.

3. Who can see your information

Everyone can see your listings, your name as the owner, and your listing's contact number – unless you choose "Messages only", which hides your number.
Other users see your name (and profile photo) when you chat with them. They only see your phone number if you share it.
Your email address is never shown to other users.

4. Messages

Chats between renters and owners are private. Our team does not read them, except when a user reports a chat – then we may read that chat to check the report and keep users safe. We may also look at messages if the law requires us to.

We use a few trusted services to run Khali Chha. They only get the information they need for their job:

Email delivery (Brevo) – to send our emails.
Web hosting and security (our hosting company and Cloudflare) – to store the website and protect it from attacks.
Maps (Google Maps) – when a listing shows a map.

We may share information with the police or a court if Nepali law requires it, or to protect our users from fraud.

6. Cookies

We use cookies (small files in your browser) to keep you logged in, remember your choices and protect forms from misuse. The website does not work properly without them. We do not use cookies to show you advertising.

7. How long we keep information

We keep your account and listings while your account is open. Messages are kept so both people can see their conversation. When you ask us to delete your account, we delete or anonymise your personal information, except where we must keep some records by law or to handle a report or dispute.

8. Your choices

Update your name, phone and photo any time on My profile.
Choose "Messages only" on a listing to hide your phone number.
Turn off message emails in Messages → Settings, and unsubscribe from our monthly email with the link at the bottom of every email.
Ask us for a copy of your information, or to delete your account, by emailing [email protected].

9. Security

Passwords are stored encrypted, the website uses a secure (https) connection, and access to our admin panel is limited to our team. No website is 100% safe, so please use a strong password and never share it.

10. Children

Khali Chha is meant for adults looking for or offering a place to rent. If you are under 18, please use the website with a parent or guardian.

11. Changes to this policy

If we change this policy we will update the date at the top of this page. For important changes we will also tell registered users by email.

12. Contact us

Khali Chha Pvt. Ltd.
Kharibot, Banasthali, Kathmandu, Bagmati Pradesh
Email: [email protected] · Phone: 9811-750-280